The Digital User Experience Designer is responsible for enhancing customer satisfaction by improving the usability, accessibility, and pleasure associated with products and services in a manner that is attractive and convenient for users. They are also responsible for creating interactive programs that enhances enjoyable experiences using various forms of digital platforms.
Duties and Responsibilities
Provides input on strategic design and user-experience decisions related to core, new functions and features.
Leverages on a human centered design process to deliver an easy-to-use user interface and user experience.
Recommends design specifications and proof-of-concept solutions in response to business needs
Redesign or create mobile applications that are easy to use and configured appropriately for smartphones and tablets.
Establishes creative ways to solve user experience problems for example usability and findability.
Enhance user experience by creating seamless navigation through various digital programs and interfaces within the company.
Translate concepts into wireframes, prototypes and user flows using specialist tools.
Liaise regularly with users to ensure that designs meet their requirements and core business objectives.
Create surveys for research through various media platforms to gather feedback on user’s ease of use and satisfaction interfacing on company websites and products.
Work with the research team to plan and conduct remote and on-site user research and usability testing with real users to ensure the end-product design provides users with the optimum experience in terms of efficiency, effectiveness and engagement.
Ensure data security, anonymity and integrity in adherence to regulations.
Qualifications and Experience
Degree in Electronic or Electrical Engineering / Computer Science / Information Systems/ Business Management, or equivalent
MBA or equivalent post graduate qualification will be an added advantage
4 to 6 years’ experience in a similar or related environment
Experience creating storyboards and website mapping will be an added advantage
How to Apply
Closing date for all applications is the 25th of July 2022.
Please note that only shortlisted candidates will be responded to
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